Welcome! These Terms & Conditions outline the rules and guidelines for using the services offered by Robin Lowry, LLC (“the Practice”). By booking a session or using our website, you agree to these terms.

1. Services

• Physical therapy, strength coaching, and wellness services are provided on a cash-pay basis unless otherwise specified.

• Services are individualized and may include rehabilitation, exercise coaching, manual therapy, Pilates instruction, or fascial stretch therapy.

• All recommendations are based on the information you provide and your physical assessment. You are responsible for communicating any relevant health changes.

2. Not a Substitute for Medical Care

• Services provided are not a substitute for medical care unless specifically indicated.

• If you have a medical condition, injury, or concern, please consult your healthcare provider before participating in any exercises or treatments.

3. Cancellation & No-Show Policy

• Cancellations must be made at least 24 hours in advance.

• Late cancellations or no-shows may be subject to a fee of $50. Repetitive late cancels may result in a termination of your client relationship, in order to ensure Robin’s time is available for those who need it.

• We understand that emergencies happen; please contact us as soon as possible.

4. Payments

• Full payment is required at the time of service unless otherwise agreed.

• We accept cash, check, credit/debit cards (including HSA).

• Receipts or superbills are provided upon request.

5. Liability

• You assume responsibility for your participation in all services.

• The Practice, its owner, and staff are not liable for injuries that occur during sessions if you follow provided instructions.

• By participating, you acknowledge that physical activity carries inherent risks and you accept those risks.

6. Privacy & Personal Information

• Personal information collected through forms or website sign-ups will be used solely for scheduling, communication, and service provision.

• Your information will not be shared with third parties except as required by law.

7. Use of Website Content

• All content on the website (articles, videos, blog posts, exercise instructions) is for educational purposes only.

• You should not rely on website content as a substitute for professional medical evaluation or individualized treatment.

8. Changes to Terms

• The Practice reserves the right to update or change these Terms & Conditions at any time.

• Updated terms will be posted on the website, and continued use of services constitutes acceptance of those changes.

Thank you for trusting me with your care! My goal is to help you move with confidence, strength, and safety. If you have any questions about these terms, please don’t hesitate to ask.